Payment Policy

  • All the prices for a Recdeo video specified on the website are inclusive of all tax at the time you make your request.
  • The prices for a Recdeo video specified on the website could be changed as per the agreement with the celebrities.
  • You agree to pay the exact amount due in accordance with the payment terms in effect when you submit your request.
  • The prices shown on the website are in “Pakistani Rupees”. Therefore, the payments will be made in PKR value. You shall not be entitled to set-off or withhold payment of any amounts due for any reason whatsoever.
  • International currency or international payment option is also accepted now while placing the order to the payment gateway.
  • Payments can be done using a valid payment option on our site. You acknowledge and agree that we do not operate, own, or control any other payment provider.
    • Once the payment is made, a confirmation email will be sent to you.
    • Alternatively, we offer different options. Including bank transfers to one of our bank accounts globally, PayPal, or Payoneer.
  • We reserve the right to cancel your video request if your payment is not received or if you have previously been banned or removed from our site/social media official accounts for any reason.

Refund Policy

  • A refund would be processed within 2-30 working days depending on banking operations and nature of the transaction for e.g. International refunds. Nationwide refunds might take 2 days minimum and a maximum of 14 days.
  • In case the video request has not been completed within the given time frame and gets expires after seven days, or any valid case of rejection e.g. celeb unavailability, technical difficulties, or business/brand names mentioned in the personal message request, we shall refund you the full amount to the same payment method as it was used at the time of order.
  • In case of any inappropriate or unethical video messages, Recdeo will charge a 25% penalty fee, and you will receive 75% of your amount back.
    Note: Uncontrollable factors i.e. Bank charges or currency gain/loss might get deducted while refunding the International amount.